From the move money menu on the mobile app tap on Direct Deposit. Copy the details of your bench account to your external banking website and transfer the funds using those details. Funds will be available on your card within 24 hours. You will also receive a notification when funds are available.
From the move money menu on the mobile app tap on Linked Account. Follow the prompts to connect and authenticate your bank account/s. Once they have successfully been linked you can tap on “Load Funds”. Enter your amount to transfer then tap Done. Funds will be available on your card within 24 hours. You will also receive a notification when funds are available.
Adding money to your bench account using your existing bank account is easy. Log into the mobile app and tap on the Move Money menu. From here you can either select Linked Account or Direct Deposit. Just follow the prompts and money will be available on your card within 24 hours.
Adding money to your bench card can be achieved either by direct deposit or via your linked bank account.
Direct Deposit
Via your mobile app, tap on the menu then tap Payments. From the menu tap Direct Deposit. Use the “Copy to clipboard” then to paste the details into an SMS or email to the person paying you or use these details yourself from your external bank account.
Depending on your bank this might take 24 to 48 hours to transfer.
Linked Bank Account
Via your mobile app, tap on the menu then tap Link Accounts. Tap on plus button to add a new linked account. Follow the screen prompts to select your bank and enter your external bank username and password. Once your account is linked you can Deposit or withdraw funds onto your bench card.
Depending on your bank this might take 24 to 48 hours to transfer.
If your employer needs an address, please use:
Axiom Bank
XXXXXXXXXX
XXXXXXX
If the bank account has changed or you want to add a new account, you’ll need to update your bank details in your bench account.
On the website:
1. Click ‘Add money’ and then ‘Add a new account’
2. Enter your new bank details and proceed to top up
On the app:
1. Click ‘Add money’ on the home screen
2. Select ‘Add a new account’
3. Enter your new bank account details and press proceed to top up
No, there is no bench fee for using your existing bank account to load your bench account.
Adding money to your bench account using your existing bank account will instantly add the funds to the account. To do this, you’ll need to log in on the website or mobile app and then click XXXXX on the XXXXXpage. Once you’ve confirmed the amount, click make payment to complete the top up.
Auto-top-up can be switched off at any time from within your bench app.
On the website:
1. Log in to your account and go to ‘Add money’ on the left-hand side menu
2. Click ‘Edit’ next to ‘By auto-top-up’
3. Select ‘Turn off’
On the mobile app:
1. Log into your account and select ‘Add money’ from the menu in the top left-hand corner
2. Click ‘Edit’ next to ‘By auto-top-up’
3. Select turn-off
Auto-top-up can be switched off at any time from within your bench app.
On the website:
1. Log in to your account and go to ‘Add money’ on the left-hand side menu
2. Click ‘Edit’ next to ‘By auto-top-up’
3. Select ‘Turn off’
On the mobile app:
1. Log into your account and select ‘Add money’ from the menu in the top left-hand corner
2. Click ‘Edit’ next to ‘By auto-top-up’
3. Select turn-off
No, using Auto-top-up is free.
Easily set up weekly or monthly transfers and/or auto top-up if your balance goes below a certain balance.
We’ll top up the card any time the balance falls below $20.00 with either the default amount of $50.00 or a greater amount of your choosing. This means you’ll never have to worry about having insufficient funds to cover the card or periodic payments or membership fees.