All you need to do is use your card for all your daily purchases and we do the rest. 1% of what you spend is contributed to a pool of funds that is invested in forest preservation and restoration projects around the world. The bench app enables you to see the direct impact you and others make – just by using your bench card for everyday purchases.
Getting your friends and family to join makes your impact even more powerful.
“This is just beginning!”
Click the Sign Up button at the top of the page. Signing up usually takes just over 4 minutes and we won’t take any payment details until you are ready to load your account.
So, visit the bench website or download our free app, click ‘Sign up’ follow the prompts! Your bench card will be with you in the next 7-10 business days. It’s as easy as that.
Once you receive the card, you’ll need to log into the website or app to activate your account and the plastic bench card. This is when you’ll be able to set budgets, spending limits, top-ups and features to help you manage your money.
Remember! The contactless function won’t work until the first chip and PIN payment has been made.
If you’re stuck, please give your bench Member Services team a call on +1- 884-404-0472, who’ll be happy to help you get started. We are available 24/7, so don’t hesitate to call us.
As a financial service, we are required to ‘know’ our customers. We carry out a widely-used electronic check called a Know Your Customer check (eKYC) to comply with our regulatory obligations. We do this check at the time of sign-up, by matching your name, address and date of birth against a number of public record databases such as Ideology. This identity check is not a credit check and does not affect your credit score in any way, although it will show as a light address verification on your credit history.
If you have lived at your address for less than 3 years we may not be able to validate your details online. If there has been a partial match then there will be an email be sent to you providing a link where you can upload your up to date driver’s license or State issued ID. Your address details on these documents must match the address you are using to sign up to our service.
After this has been uploaded it will then take 24 hours for this information to be verified, you should then receive an email from bench letting you know that you have passed.
Your bench card will arrive within 7- 10 business days of creating an account. In the rare event that you do not receive the cards within 11 business days, please contact your bench Member Services team on +1- 884-404-0472 so we can check its status. Our team is ready to help 24/7.
bench connects to almost every bank in North America via our partner plaid. Plaid allows you to securely connect and share data from your financial institutions with your bench app. Enabling you to transfer funds into your bench account from within the bench app. Tens of millions of people in North America have successfully connected their financial institutions to their apps using Plaid.