PIN Number

To change your card PIN to something more memorable, login to the website or open your bench app.

1. Click on Account

2. Click the button on the top right next to the card image.

3. Click on Update PIN and follow the prompts. FYI a security code will be sent to your phone to make sure it is you!

Simple as that.

To change your password, you’ll need to log into your bench account online or in the mobile app. From here: 
1. Click Settings’ 
2. Under ‘Your security’, click the pencil next to ‘Password’ or ‘ PIN’ 
3. Enter your old PIN or password and choose a new password or PIN 

You can retrieve your PIN at any time either on the app or the website. To do so, please follow these instructions:  

On the app and the website:  

1. Log in to your bench account  
2. Click the Card icon at the bottom of the screen 
3. Click ‘PIN’ and enter your bench password  
4. Your PIN will be revealed on screen for approximately 5 seconds  

If you need to view the PIN again, please enter your password again and the PIN will re-appear.