How do I switch off auto top-up?
Auto-top-up can be switched off at any time from within your bench app.
On the website:
1. Log in to your account and go to ‘Add money’ on the left-hand side menu
2. Click ‘Edit’ next to ‘By auto-top-up’
3. Select ‘Turn off’
On the mobile app:
1. Log into your account and select ‘Add money’ from the menu in the top left-hand corner
2. Click ‘Edit’ next to ‘By auto-top-up’
3. Select turn-off