Forgotten Password

If you can’t remember both your bench username and password, don’t worry. Give your Member Services team a call on +1- 844-404-0472 or send an email to help@planetbench.com/card and we’ll get you back into your account in no time. We’re available 24/7. 

Forgotten your username? Don’t panic. Retrieve your login details with these simple steps: 
1. Visit the bench login page and select ‘Forgot details?’ 
2. Under the ‘I’ve forgotten my email address / username’ section, enter your full name and date of birth. 
3. Click ‘Show me’. Your username/email address will be presented to you on-screen.

If you’re still having trouble, give your bench Member Services team a call on +1- 844-404-0472 who’ll be happy to help you. We’re available 24/7. 

Forgotten your password? Don’t panic. Retrieve your login details with these simple steps: 
1. Visit the bench login page and select ‘Forgot details?’ 
2. Under the ‘I’ve forgotten my password’ section, enter the email address associated with your account to request a reset password email 
3. Once received, click the ‘Reset password’ link within the body of the email 

Hint: Remember to check your junk folder if you can’t see the ‘Reset password’ email in your inbox. 

If you’re still having trouble, give your bench Member Services team a call on +1- 844-404-0472 who’ll be happy to reset your password for you. We’re available 24/7.